From appointments to the treatment process, from payment to post-operative care, we have gathered the most common questions in one place.
About booking an appointment, preliminary consultation and contact.
The fastest way is to reach out via WhatsApp. You can also create an online appointment through Evital or call by phone. For international patients, a preliminary consultation can be held via WhatsApp.
Bringing your previous test results (such as blood tests, ultrasound, PSA, tomography), a list of the medications you use, and your previous surgery/report documents speeds up the assessment.
Yes. Especially for patients living abroad or coming from outside Istanbul, a preliminary assessment can be done via WhatsApp or video call to start the process. A face-to-face examination is required for a definitive diagnosis and treatment.
About the assessment, decision and treatment process.
At the first consultation, your complaints are listened to, your history is taken and the necessary examination is done. Then the needed tests (blood, urine, imaging) are planned. The results are assessed together and treatment options are discussed.
No. Surgery is a decision made together with you, only after the necessary assessments are completed and alternatives are discussed. In many cases, medication or less invasive methods are tried first.
Of course. Getting a second opinion in healthcare is your most natural right and is encouraged. It is important that you understand the options presented to you and decide comfortably.
About insurance coverage and payment processes.
Istanbul Faculty of Medicine is a public hospital; for patients with SGK (Turkish social security), many procedures are carried out under SGK coverage. Coverage may vary according to the procedure and current regulations. For clear information, it is recommended to get in touch before your appointment.
For patients coming from abroad, the preliminary consultation, planning and pricing are done on an individual basis. For details, you can take a look at our International Patients page or reach out directly via WhatsApp.
About post-operative care and the follow-up process.
This varies according to the procedure performed. With minimally invasive/laser procedures, most patients return to daily life within 1 week. For those doing physical work, this period may be a little longer. Your individual timeframe is clearly stated at discharge.
Yes, follow-up is an inseparable part of the treatment. Especially in cancer and bladder diseases, regular follow-up is of vital importance for catching possible problems early. Your follow-up plan is determined on an individual basis.
Contact details are given to you for any situations you may wonder about in the post-operative period. In case of an emergency symptom (such as high fever, severe pain, inability to urinate), it is important to seek help at the nearest health facility without delay.
You can ask directly about anything on your mind. You can reach out via WhatsApp for a preliminary consultation and appointment.